We are hiring!
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1st Level Support Technician
Start Here. Grow Fast. Build a Career.
We’re a locally rooted managed technology company with 23 years of serving small businesses, families, and nonprofits in our community. We don’t just hire technicians — we build them. Most of our senior staff started exactly where you would.
If you have a genuine love for technology and a natural ability to connect with people, we’ll teach you the rest.
About the Role
This is our front line — the first voice and face our clients encounter. You’ll handle support requests by phone, walk-in, text, and email, help diagnose real technical problems from operational misunderstandings, and determine whether issues need remote support, a scheduled visit, or an immediate response.
It’s equal parts technical and relational. No two days look the same.
What You Bring
- A real curiosity for technology and a drive toward a career in it
- Comfort working with Windows and Apple devices at a basic level
- Some familiarity with Microsoft or Google products (Office 365, Google Workspace, etc.)
- Strong people skills and genuine patience with non-technical users
- Ability to multitask, prioritize, and stay calm under pressure
- Customer service or phone experience of any kind is a plus
What We Offer
- Hands-on, structured training from day one
- A clear path to 2nd and 3rd level technical support roles
- A relaxed but professional work environment
- Meaningful community involvement — we actively support local nonprofits and volunteer regularly
- Competitive compensation
What to Expect
- Answer and triage service requests across phone, walk-in, text, and email
- Work through logical troubleshooting steps to determine next actions
- Assist with bench repairs, device pickups and drop-offs
- Learn and adapt to new technologies as they roll out
- Represent our values in every client interaction
We’re not looking for someone who already knows everything. We’re looking for someone who genuinely wants to learn, loves people, and is ready to grow into a long-term technology career.
No contractors. Applications only. Please do not call. Use the form on this page to inquire.
In-Store Computer Repair Technician
Proven Hands. Real Growth. Meaningful Work.
We’re a locally rooted managed technology company with 23 years of serving small businesses, families, and nonprofits in our community. We grow our technicians from within — and this role is no exception.
If you can tear down and rebuild a machine in your sleep, communicate clearly with the person dropping it off, and you’re ready to turn that skill into a career, we want to meet you.
About the Role
This is our bench — where the real technical work happens. You’ll handle desktop and laptop diagnostics, repairs, and builds for a steady stream of residential and small business clients. You’ll own the client relationship through the entire repair cycle — intake conversations, status updates by phone or email, and face-to-face delivery when the job is done.
You’ll back up our front line technician during peak hours, helping field client intake when the shop gets busy. You’ll also occasionally step into networking, security camera installations, and community training, and every once in a while build a custom gaming rig.
It’s skilled, hands-on work with real people at the center of it.
What You Bring
- Proven experience diagnosing and repairing desktops and laptops — personal or professional
- Strong working knowledge of Windows and Apple hardware and operating systems
- Ability to communicate technical information clearly to non-technical clients
- Comfortable managing client expectations through phone, email, and in-person interactions
- Ability to work methodically through hardware and software problems
- Comfortable handling multiple repairs and priorities simultaneously
- A professional, personable demeanor — this role is as relational as it is technical
What We Offer
- Hourly base pay plus a percentage of bench sales — your efficiency and quality directly impact your earnings
- A well-equipped shop and a supportive team
- Exposure to networking, security systems, and business technology
- A clear path to 2nd and 3rd level support roles
- Relaxed but professional work environment
- Active community involvement — we support local nonprofits and show up for our neighbors
What to Expect
- Diagnose, repair, and return desktops and laptops efficiently and accurately
- Manage client communication from intake through completion — phone, email, and face-to-face
- Back up front line support staff during peak client hours
- Occasional custom PC builds, networking installs, and security camera deployments
- Participate in community training events as needed
- Represent our values in every interaction with clients and teammates
We’re not looking for someone who just clocks in and clocks out. We’re looking for a technician who takes pride in their work, communicates with confidence, wants to keep growing, and fits into a team that genuinely cares about the people it serves.
No contractors. Applications only. Please do not call. Use the form on this page to inquire.
Digital Marketing Specialist
Proven Hands. Real Growth. Meaningful Work.
Tech 4 Life is a full-service digital marketing and website design agency serving small businesses in the Cave Creek and Carefree, Arizona communities since 2004. We offer custom WordPress website design and hosting, social media marketing, email marketing, SEO, PPC advertising, and graphic design. Our team is relationship-driven and committed to helping local businesses grow through personalized, results-oriented digital strategies. We are a small, close-knit team, and every member plays an important, hands-on role.
About the Role
We are looking for a motivated, detail-oriented Digital Marketing & Website Support Specialist to join our growing team. This role is designed to support the Digital Marketing team in the day-to-day execution of client work across website management, social media, email marketing, graphic design, and digital advertising. The ideal candidate is someone who is familiar with a broad range of digital marketing platforms, enjoys wearing multiple hats, and is eager to grow with a community-focused agency. Proficiency in every area listed is not required, but candidates should have working familiarity or prior hands-on experience in most platforms.
Key Responsibilities
Social Media Management
- Create, schedule, and publish content for client Facebook and Instagram business accounts
- Help develop monthly content calendars and campaign strategies
- Monitor engagement and respond to comments as appropriate
- Provide basic performance reporting
- Support paid social ad setup and management on Facebook and Instagram
Email Marketing
- Build and deploy campaigns in Mailchimp and/or Constant Contact
- Write and edit email copy
- Manage subscriber lists and analyze campaign performance
- Help clients set up automations and templates
Graphic Design
- Design social media graphics, email headers, and basic marketing materials in Canva
- Maintain brand consistency across all client deliverables
Google Tools and Reporting
- Pull and interpret basic reports from Google Analytics and Google Search Console
- Support setup and monitoring of Google Ads campaigns
- Register new client websites with Google, Bing, and Apple Maps during onboarding
Website Management
- Build, update, and maintain client websites, primarily on WordPress (Wix and Squarespace a plus)
- Perform routine content updates and page edits
- Monitor website health and handle basic troubleshooting
- Coordinate with the team on backend and security updates
Client Communication and Support
- Serve as a supportive point of contact for a portfolio of existing hosting clients
- Spot upsell and cross-sell opportunities, especially hosting clients who could benefit from active marketing
- Join client consultations and discovery meetings alongside senior team members
Required Skills and Experience
- 1 to 3 years of experience in a digital marketing, web design, or agency support role preferred.
- Hands-on working experience with Facebook for Business and Instagram for Business (business pages, Meta Business Suite, basic ads).
- Experience using Mailchimp and/or Constant Contact for email campaigns.
- Working knowledge of Canva for social media and marketing graphics.
- Familiarity with Google Analytics, Google Ads, and/or Google Search Console. Strong written communication skills and a customer-friendly, professional demeanor.
- Ability to manage multiple client projects and deadlines simultaneously. Self-starter who can work both independently and collaboratively in a small team environment.
- Familiarity with WordPress (page building, content editing, basic plugin management).
Preferred Qualifications (Nice to have)
- Experience with Wix or Squarespace.
- Basic understanding of SEO/AEO principles (on-page optimization, keywords, meta tags).
- Familiarity with PPC campaign management. Experience working in a client-facing or agency environment.
- Associate’s or Bachelor’s degree in Marketing, Communications, Digital Media, Graphic Design, or a related field, or equivalent professional experience.
Compensation
- Competitive hourly or salary compensation, commensurate with experience.
- Opportunity for growth within a thriving local agency. Collaborative, community-focused work environment.
- Flexible scheduling considered for the right candidate.
No contractors. Applications only. Please do not call. Use the form on this page to inquire.
