Managed IT Solutions

Quick, Professional, and Reliable Computer Repair

The Tech 4 Life Managed IT solution deploys Managed Detection and Response (MDR) onto each workstation in your office.  Our proactive MDR package includes Bitdefender Antivirus / Malware / Firewall Core, Advanced Threat Security (ATR), Endpoint Detection and Response (EDR) for a flat monthly fee.

  • 24×7 Managed IT defense from a global network of security operating centers (SOC) ensuring local support during your working day​
  • Highly trained and certified security and intelligence analysts with extensive experience in combatting sophisticated threat actors and nation-states​
  • Tech 4 Life’s own industry-leading security platform enhanced by additional security operating centers and Artificial Intelligence (A.I.).
  • If a security incident occurs, our SOC will take action, and a security account manager will contact your emergency contact.
  • Your Tech 4 Life Managed IT solution identifies the original threat vectors and potential impacts during incidents, offering comprehensive analyses and documentation in after-action reports. We initiate enhanced monitoring for 72 hours to ensure similar or related incidents don’t occur.​
Managed Detection and Response

PREVENT

Industry-leading Managed IT endpoint protection is integrated into Tech 4 Life’s Endpoint Detection and Response (EDR) security platform to deliver the highest efficacy against advanced persistent threats and to block most attacks before execution. Tech 4 Life security analysts continuously monitor detected security events and alerts, which are prioritized based on severity, impact, and relevance to your company’s security posture (e.g. baseline). Using advanced analytics, AI/ML, threat intelligence and expert human knowledge, our analysts triage and investigate alerts to determine the nature and scope of the threat.

RESPOND

Tech 4 Life security analysts quickly initiate response workflows and pre-approved actions to contain threats and mitigate their impacts. Once the incident is resolved, you will receive a detailed after-action report which provides audit-ready details.

REPORT

MDR Monthly Reports provide summary and detailed level information around all aspects of your service, including deployment, suspicious events, investigations and recommendations. If there was an incident, all relevant reports and response actions taken are available as well.

Managed IT Proactive Protection Package FAQ’s

T4 Proactive Protection MDR package is a managed IT security service that provides 24×7 defense against cyber threats delivered through our global Security Operations Centers (SOCs).

The service includes the underlying security platform (Bitdefender Business Security Enterprise (BSE)) and the continuous monitoring and response to threats

We implement robust security measures to prevent unauthorized access, data breaches, and other cyber threats. We regularly do security assessments as we are certified ISO 27001 and SOC2 Type 2.

Tech 4 Life has a global network of three (3) SOCs that are located in North America (US-TX), Europe (Romania), and Asia-Pacific (Singapore).

They are organized in Panama shifts that follow the sun, providing in-region coverage during the working hours of customers in that region with seamless transitions between regions for complete 24×7 coverage.

Combined the Security Analysts have over 40 SANS certifications, including GCIH, GCFA, CTI, CISSP, Cloud, and Forensics.

Tech 4 Life heavily invests in analyst training to include a training budget for external training and conferences.  Our analysts come from multiple government agencies with over 100 years of combined experience working in cyber intelligence and threats.